Jason Donapel.

JASON DONAPEL / pages

Conversations beyond the inbox.

Recorded conversations on retention, personalization, customer journeys, and owned audiences.

Conversations about the decisions behind better retention marketing. These recordings are carried forward from the existing appearances page.

Customer retention, welcome series, and owned audiences

Watch the conversation on YouTube

Personalization, message value, and customer timing

Watch the conversation on YouTube

Segmentation as a mindset and two-way SMS

Watch the conversation on YouTube

The E-commerce Leader

Listen at The E-commerce Leader. The original page links to the show rather than an individual episode.

Bring the conversation to your team

For a podcast, talk, or workshop about CRM maturity, useful customer data, and better email and SMS, email Jason.